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IntermediateLesson 1 of 58 min read

What deserves to be automated

A course from the Academy: Automating without writing code

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Before the tool, the question: what's worth it? Many automations cost more to build and maintain than they save.

The three conditions

It's repetitive. You do it at least once a week, identically. A quarterly task will never pay back its setup.

The rules are stable. If you have to judge case by case, there's nothing to automate: you'd be automating a decision that isn't one.

A mistake can be fixed. Sorting emails, drafting a message, filling in a tracking sheet: a mistake can be corrected. Sending a quote, approving a payment, publishing: no.

The rule of three times

Don't automate anything you haven't done three times by hand. The first two times reveal the edge cases, the third shows you which ones recur. Automating before that means freezing a method you don't yet understand.

What lends itself particularly well

Sorting and tagging incoming messages. Summarising documents as they arrive. Extracting data from a form into a spreadsheet. Preparing a draft reply for a human to review. Monitoring a site and alerting on changes.

The common thread: it prepares, it doesn't commit.

To do now

List three tasks you redo every week. Run them through the three conditions. Often only one will remain, and that's the right one.

Key concepts

Complete the lesson

A 4-question quiz: 3 correct answers are enough, plus an exercise to practise. It opens in the Academy, on this same lesson.

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The course: Automating without writing code

  1. What deserves to be automated8 min
  2. The principle: a trigger, then steps.8 min
  3. The tools, and which one to start with8 min
  4. What breaks, and how to spot it8 min
  5. Keeping control: human validation7 min

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